GASLAND Chef 36 Inch Gas Cooktop 5 Burner Gas Stove, NG/LPG ...

We offer "free ground shipping over $150" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.

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Shipping Method:

（1）Standard shipment method for small products via USPS, UPS and FedEx.

（2）Extra $25 will be charged for Expedited shipment via UPS Express.

（3）For large items, multiple items or large orders we use LTL freight.

Shipping Time: Standard shipping: 4-6 business days. LTL shipping: 8-10 natural days.

Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.

Order Processing Time: 1-2 business days.

*Business days don't typically include weekends, however, Saturday and Sunday deliveries may occur in certain zip codes.

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by at (844)-538- or at () Monday - Friday from 9 am -5 pm EST. Unfortunately, once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

We offer "free ground shipping over $150" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.

Shipping Method:

（1）Standard shipment method for small products via USPS, UPS and FedEx.

（2）Extra $25 will be charged for Expedited shipment via UPS Express.

（3）For large items, multiple items or large orders we use LTL freight.

Shipping Time: Standard shipping: 4-6 business days. LTL shipping: 8-10 natural days.

Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.

Colvoke are exported all over the world and different industries with quality first. Our belief is to provide our customers with more and better high value-added products. Let's create a better future together.

Order Processing Time: 1-2 business days.

*Business days don't typically include weekends, however, Saturday and Sunday deliveries may occur in certain zip codes.

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by at (844)-538- or at () Monday - Friday from 9 am -5 pm EST. Unfortunately, once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

1. If you would like to return an item, please contact our customer support via at () or (844)-538- Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery. When contacting our support team ensure you provide them with your return reason.

2. To be eligible for a return, the item must remain in its original condition as received, unused, with tags attached, and in its initial packaging.

3. Returns made without approval will not be accepted as to we have different return addresses for different products.

4. For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.

5. If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.

For any further queries about returns, feel free to contact us at .

1. If you would like to return an item, please contact our customer support via at () or (844)-538- Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery. When contacting our support team ensure you provide them with your return reason.

2. To be eligible for a return, the item must remain in its original condition as received, unused, with tags attached, and in its initial packaging.

3. Returns made without approval will not be accepted as to we have different return addresses for different products.

4. For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.

5. If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.

For any further queries about returns, feel free to contact us at .

Delivery Information

Free home delivery is available within our service area in Michigan, Ohio, and Indiana via mail in rebate.

Please provide clear access for your product being delivered.

Home Delivery Includes: All appliances are unpacked and set in place.

Home Delivery and Installation Includes: All appliances are unpacked and set in place. If applicable, the appliance will be installed. Dishwashers, ovens, cooktops, range hoods, ice makers and other built-in appliances are delivered to your home and left in cartons. We can recommend a sub-contractor to provide installation.

Haul Away: Please make sure all items are disconnected before pickup. The old item will be removed from the home. All items must be empty and ready to be removed. Haul-away is currently available on Appliances and Mattresses. Currently, we are not able to haul away old furniture.

Move: Your sales invoice must specify that moving of old appliances or haul-away services have been pre-arranged. Drivers will move old appliances as specified, on a one-to-one basis, to the side of your home or basement providing the appliance is disconnected from existing water, gas and/or power, and is empty and ready to be moved. Drivers will be as careful as possible, but we cannot be responsible for damage to the old unit or property when moving. Drivers cannot dismantle or make house alterations when removing your old appliance.

In-Store Pick-Up: Before going to the store, please wait to receive your store pickup notification . This arrives within 30 minutes* on average, and confirms that your product is in stock and available for pickup.

For security purposes, only the person who placed the order can pick it up. Please bring your order #, photo ID, and the purchasing credit card (the name on the credit card used for purchase must match the name of the person who is picking up the order). If you purchased using a Gift Card only, please bring your order #, photo ID, and Gift Card with you.

Look for the "Internet Order Pick-Up" signs or ask the nearest salesperson to direct you.

*If you have ordered after store hours, you will not receive the store pickup notification until the next business day.

In order to avoid cancellation, please pick up your item(s) within 48 hours.

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